The United Airlines story couldn’t help but create a backlash. It wasn’t just United’s high-handed (and other-handed) treatment of the passenger who declined the airline’s offer to “re-accommodate”; it was all the things we dislike about airlines — the cramped planes, the seemingly capricious messages (we’ll pay you for your seat; no, actually, we’ll just have you randomly removed), the Hobson’s choice of scheduling — wrapped into one incident.
But not for everybody.
There are some people who are truly above it all. They have the benefit of flat-back seats, ample legroom and a nice drink to send them on their way. They are the 1 percent of flyers — first-class passengers all the way.
How the airlines accommodate them is the subject of today’s Sunday read.